The client has the right to cancel his trip at any time. Cancellation has to be made in writing by e-mail, telefax or mail. Unless otherwise indicated, the following cancellation fees will apply:
| 36 days or more prior to departure
|| 25% of total trip cost
| 35 to 26 days prior to departure
|| 35% of total trip cost
| 25 to 15 days prior to departure
|| 45% of total trip cost
| 14 to 8 days prior to departure
||70% of total trip cost
| less than 8 days prior to departure
||80% of total trip cost
Special cancellation fees apply for all cruise arrangements as well as certain exclusive Island Resorts. Please see the appropriate pages of this web site for more details.
Refunds for unused accommodation, transfers, tours or other services cannot be made unless accompanied by a signed statement from the tour operator/inbound operator, stating that the refund is due. Any application for refunds must be made within 30 days of the tour termination. Changes in the booking itinerary caused by factors or conditions beyond PFL's control will not entitle the passenger to any credit or refund if PFL provided accommodation and services of comparable quality to those described in these web pages. All refunds will be charged a handling fee of US$25 per person, plus any cancellation fees charged by our inbound/ground operators.
Pacific for Less Inc. ("PFL"), a Hawaiian corporation located in Kihei, Hawaii, is the principal tour operator. PFL and its agents, servants and employees, are mere agents for the passenger for travel, whether by road, air, sea or by any mode of transportation or local conveyance. PFL assumes no liability for personal injury, stolen property, damage, loss, mishap, delay or irregularity incurred by any person or tour participant or arising out of the negligence of any direct or supplemental air carrier, hotel or other party engaged in conveying the passenger, providing documents/voucher/tickets, as well as rental cars, campers/vans, motorcycles or rendering any of these services or accommodations offered in these web pages. PFL shall not be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reason of any event beyond PFL's control such as a strike, war, quarantine, pilferage, economic crisis, political or social unrest, labor problems, climatic aberrations, local law or police action, disease or any act of God. Any resulting loss or expense must be borne by the passenger.
Further Limitation of Liability
Under no circumstances shall PFL or its suppliers or resellers be liable to the passenger or any other person for any indirect, 'Special', incidental, or consequential damages of any character including, without limitation, damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all commercial damages or losses. Even when not disclaimed, PFL shall not be liable for damages in excess of the amount(s) PFL receives from the passenger, even if PFL was informed of the possibility, or probability, of such damages. PFL shall not be liable to any claim by any third party.
Consumer Disclosure Notice
The payment of the required deposit or any partial or full payment for a reservation on a tour shall constitute consent to all provisions stated in the web pages. Please take note of them.
Passengers electing to take advantage of sporting equipment offered by hotels, cruises, yachts, and ships do so at their own risk. Additional payments for using these activities are not included in the rates in these web pages, unless otherwise specified.
Owners bear all risk of loss, damage or theft to their baggage.
The Airlines concerned and their agents and affiliations are not responsible for any act or omission when passengers are not on their aircraft. The issued airline ticket shall constitute the sole contract between airline and purchaser and/or passenger.